Our Services…
Empowering Small Businesses Growth & Protection
Growing your small business shouldn't feel like climbing a mountain alone. Based in Wales and serving businesses across the UK, we deliver practical solutions that work for your budget and goals - no corporate jargon, just real results that help small businesses thrive - your business, truly is our priority.
Take a look at what we could help your business with below!
Business Development
Unlock Growth Opportunities & Drive Sustainable Success
In today's fast-moving business world, success isn't just about having great products or services - it's about having the right strategy to grow, adapt, and thrive. We specialize in helping SMEs unlock new opportunities, strengthen their market position, and achieve sustainable growth.
Our Business Development Solutions address the unique challenges of small and medium-sized businesses:
Strategic Planning & Business Analysis
Define clear business goals and create actionable growth strategies
Conduct in-depth analysis of internal operations, market trends, and competitive landscapes
Align your vision with data-driven insights for informed decision-making
Develop comprehensive roadmaps for measurable, long-term growth
Customer Acquisition & Relationship Management
Streamline business development processes for maximum efficiency
Navigate complex tender processes and prequalification requirements
Create compelling bids that showcase your competitive strengths
Provide professional representation in bid meetings and client negotiations
Build and maintain stronger customer and supplier relationships
Market Expansion & Revenue Growth
Identify and seize new market opportunities with confidence
Develop targeted strategies for sustainable revenue growth
Build meaningful partnerships with stakeholders to support expansion
Gain fresh, objective perspectives to identify untapped opportunities
Partner with us for dedicated business development expertise - all the knowledge without the overhead of permanent staff.
Business Assurance & Risk Management
Protect What You've Built & Prepare for What's Ahead
Running a successful business means more than just meeting goals - it's about creating resilient systems, managing risks effectively, and ensuring compliance. We help SMEs build confidence through robust management systems and proactive risk management.
ISO Certification Services
Achieve internationally recognized standards that build trust and open new opportunities:
ISO 27001 - Information Security Management
Protect against data breaches and cyberattacks with robust ISMS implementation
Ensure GDPR compliance and meet security-conscious market requirements
Build stakeholder trust through demonstrated cybersecurity commitment
Access new markets where information security certification is mandatory
ISO 9001 - Quality Management Systems
Deliver consistent quality while improving operational efficiency
Enhance customer satisfaction through systematic quality processes
Reduce costs by minimizing waste and optimizing workflows
Win more contracts in markets requiring quality certification
ISO 14001 - Environmental Management Systems
Reduce energy consumption and waste for measurable cost savings
Demonstrate sustainability commitment to environmentally conscious clients
Ensure environmental compliance while reducing regulatory risks
Position your business as a sustainability leader in your sector
ISO 45001 - Occupational Health & Safety
Create safer workplaces that reduce accidents and associated costs
Improve employee morale, retention, and productivity
Demonstrate health and safety compliance to reduce legal risks
Enhance reputation through visible commitment to employee well-being
Risk Management Framework Development
Using ISO 31000 principles, we help you build bespoke risk management systems:
Comprehensive Risk Assessment & Management
Identify, analyze, and evaluate non-financial risks (operational, reputational, compliance, cyber)
Develop customized risk frameworks integrated with existing business processes
Implement practical risk controls, policies, and procedures
Establish monitoring systems for ongoing risk oversight and adaptation
Internal & Supplier Auditing
Conduct thorough internal audits that uncover inefficiencies and improvement opportunities
Evaluate supplier compliance with quality, sustainability, and risk standards
Provide actionable insights for continuous improvement across operations
Strengthen supply chain partnerships through systematic assessment
Compliance & Regulatory Management
Stay ahead of regulatory changes across multiple standards and requirements
Integrate compliance management into daily operations
Reduce penalty risks through proactive compliance monitoring
Build stakeholder confidence through demonstrated regulatory adherence
Our Proven Service Delivery Framework…
At Tortuga Consulting, we deliver tailored consulting services using a proven framework that drives results. Our Discovery > Analysis > Strategy > Implementation > Optimize approach is inspired by the PDCA (Plan-Do-Check-Act) cycle, ensuring continuous improvement and adaptability to your unique business needs. Whether you're looking to grow your business, achieve ISO 27001 certification, or manage risks effectively, our structured process ensures a clear path to achieving your goals.
Discovery → Understanding your business, challenges, and goals through in-depth research.
Analysis → Evaluating current processes, systems, and data to identify gaps and opportunities.
Strategy → Crafting clear, actionable plans aligned with your business objectives.
Implementation → Providing hands-on support and expertise for seamless execution.
Optimize → Continuously monitoring, refining, and improving solutions for long-term success.
Why Choose Tortuga Consulting?
✓ SME Specialists: Tailored solutions designed specifically for small and medium enterprises
✓ Proven Methodology: Structured framework ensuring clear, logical processes and measurable results
✓ End-to-End Support: From initial assessment to post-implementation optimization
✓ Fresh Perspectives: External expertise that uncovers opportunities you may not see internally
✓ Budget-Conscious: Practical solutions that work within SME budgets and resource constraints
✓ UK-Wide Service: Wales-based with nationwide reach across the United Kingdom
Ready to Take the Next Step?
Contact us today for a no-obligation consultation and discover why growing businesses choose Tortuga Consulting as their trusted partner.
Schedule a complimentary consultation below!
FAQ’s
Cost & Investment
How much do your services typically cost?
One-off projects range from £1,500-£15,000 depending on scope. Monthly advisory services are £750-£2,500/month. ISO certification support typically costs £2,500-£8,000 for SMEs.
We provide transparent pricing upfront with no hidden fees. During your free consultation, we’ll discuss your budget and create a solution that delivers value within your means.
Is there government funding available?
Yes, several funding options exist for SMEs including:
Innovation funding for process improvements.
Skills development grants.
Regional development funding for South Wales businesses.
We’ll help identify relevant funding opportunities and support your applications.
What’s the ROI of your services?
Our clients typically see returns within 3-6 months. Examples include:
Tender success generating £10K-£500K+ in new contracts.
ISO certification opening doors to new markets worth £25K-£100K+ annually.
Risk management preventing costly incidents and insurance claims.
Strategic planning improving operational efficiency by 15-30%.
Do you work with very small businesses (under 10 employees)?
Absolutely. Many of our most successful engagements are with businesses of 1-20 employees. We understand SME budgets and create scalable solutions that grow with your business.
Compliance & Certification
How long does ISO 9001 certification take?
Typically 3-6 months from start to certification, depending on your current systems. We focus on practical implementation rather than theoretical perfection.
The process includes:
Month 1: Gap analysis and documentation design.
Month 2-3: Implementation and training.
Month 4-5: Internal audits and refinement.
Month 6: External certification audit.
What if we fail the ISO audit?
With our support, failure is extremely rare. If certification is delayed, we provide continued support at no additional cost until you achieve certification.
Do we have to completely change how we operate?
No. Our approach involves building ISO systems around how you actually work, not forcing you into generic templates. This ensures certification enhances rather than hinders your operations.
Which ISO standard should we pursue first?
For most SMEs, ISO 9001 (Quality Management) provides the best return on investment. It’s widely recognized, relatively straightforward to implement, and opens doors to both public and private sector contracts.
ISO’s 14001 (Environment) and 45001 (Health & Safety) are also highly relevant and increasingly expected.
For businesses handling sensitive data, ISO 27001 (Information Security) is increasingly important.
We’ll recommend the right starting point based on your industry and growth plans.
Tendering & Bid Support
What types of businesses do you help with tendering?
We support SMEs across construction, rail, utilities, heavy industry, and professional services.
Our experience with £600M+ in successful frameworks means we understand what evaluators actually look for.
How do you improve our tender success rate?
Our 85%+ conversion rate comes from:
Pre-qualification expertise (90%+ success rate).
Understanding evaluator priorities from years of industry experience.
Professional presentation that stands out from amateur submissions.
Post-bid feedback to continuously improve your approach.
Is it worth bidding for smaller contracts?
Often yes, especially as stepping stones to larger opportunities. We help identify which smaller contracts build credibility and capability for bigger wins versus those that just consume resources.
Can you help with framework agreements?
Framework agreements are one of our specialties. We’ve supported £600M+ in successful framework bids. The key is understanding the long-term value versus just the initial contract value.
Risk Management & Audits
What types of risk assessments do you conduct?
We focus on practical business risks including:
Health & Safety compliance.
Cybersecurity and data protection.
Business continuity and disaster recovery.
Operational risks.
Supply chain and supplier risks.
How often should we update our risk assessments?
Annually as a minimum, with updates whenever significant changes occur (new locations, processes, regulations, or major incidents in your industry). We provide ongoing support to keep assessments current.
What happens during an internal audit?
Internal audits are collaborative, not punitive. We:
Review your processes against your documented procedures.
Identify improvement opportunities rather than just problems.
Provide practical recommendations you can actually implement.
Prepare you for external audits by addressing issues proactively.
Do you audit our suppliers?
Yes, we conduct second-party supplier audits to help you:
Verify supplier capabilities before major contracts.
Ensure quality standards are maintained.
Identify supply chain risks before they affect your business.
Meet customer requirements for supplier management.
Working Relationship
How hands-on is your approach?
Very hands-on. You work directly with Daniel (not junior consultants or account managers). We believe in implementation support, not just recommendations. If something isn’t working, we adjust the approach rather than blame “implementation challenges.”
Do you work on-site or remotely?
Both, depending on your preference and the type of work. Strategic planning often benefits from on-site workshops, while ongoing advisory can be effectively delivered remotely. We’re flexible to suit your needs.
What if we’re not satisfied with the service?
We’ve maintained a 95%+ customer retention rate (15+ years) by ensuring clients are genuinely satisfied. If you’re not happy, we’ll work to address the issue or, if necessary, provide a partial refund based on work completed.
How quickly can you start?
Usually within 1-2 weeks of our initial consultation. Emergency situations (audit preparation, urgent tender deadlines) can often be accommodated more quickly.
Industry & Location
Do you only work in South Wales?
Based in South Wales but work UK-wide. We have particular expertise in the South Wales business ecosystem but have successfully supported clients from Scotland to London.
What if our industry isn’t listed?
The fundamentals of business development, risk management, and ISO certification apply across industries. Our 20+ years of diverse experience means we quickly understand new sectors and adapt our approach accordingly.
Do you work with businesses outside the UK?
Yes, we support international clients particularly those looking to enter UK markets or achieve UK/EU certifications. Our experience with international standards makes us well-suited for global businesses.
Getting Started
What happens in the free consultation?
A 30-minute discussion to understand your challenges and determine how we can help. We’ll provide initial insights and, if there’s a good fit, outline potential solutions with transparent pricing. No sales pressure, no follow-up calls.
What should we prepare for our first meeting?
Just bring your challenges and questions. We prefer to understand your business naturally rather than working through formal questionnaires. If you have specific documents to review, we’ll request them after our initial discussion.
How do we know if we’re ready for your services?
You’re ready if:
You recognize you need expert help but want practical solutions.
You’re willing to invest in your business growth.
You prefer working with experienced professionals over junior consultants.
You want implementation support, not just recommendations.
